Not filmed by me, nor drawn by me, and I am unsure of the rationale behind the film. The instance is strange, regardless it has generated a meme culture. This person is belligerent but in the middle negotiating a conflict. This is a recognizable trope.
As we can see in the film, the individual is clearly further incensed when they are merely referred to customer service. That is, until the individual here starts imagining the future conversation with customer service. It is almost as though this person's conversation continues the train of thought while they are mediated out of the train itself.
The second strange thing about the film is we hear the predominance of education being asserted in the film. Being said individual is educated, they attempt to negotiate their position as a member of the educated class. The Conductor, however, is preoccupied with avoiding the conflict, disengaging from the instance, and referring to the dissatisfied consumer to the appropriate department. If this is how we negotiate the conflict of spaces, then the two individuals in the film state their conflict only in terms of their disengagement from each other.
Oddly enough, the entire instance is filmed. Perhaps, the person filming the video is cognizant of a conflict, but the video reveals the day-to-day conflicts we have in transit.
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